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Privacy Policy
Effective Date: April 14, 2026 Last Updated: April 14, 2026
At Activ8 Telemed (“Activ8,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our telemedicine platform, or communicate with us via SMS/text messages, email, or phone.
Information We Collect
We may collect:
• Contact information (name, phone number, email address)
• Health-related information you provide during consultations or inquiries
• Usage data from our platform and communications
How We Use Your Information
We use your information to:
• Deliver functional and regenerative medicine services via telemedicine
• Provide customer service
• Send marketing communications about our holistic health programs
• Send delivery notifications for virtual consultations, treatment plans, and follow-ups
• Improve our services and respond to inquiries
Communications and Consent (SMS, Phone Calls, and Other)
By providing your phone number or consenting through our website/forms, you expressly agree to receive SMS/text messages from Activ8 Telemed for customer service, delivery notifications, and/or marketing of our services delivery notifications. Message and data rates may apply. We may also contact you via phone calls for important updates, appointment confirmations, follow-up care, treatment discussions, or other service-related matters.
You can opt out of SMS at any time by replying “STOP” to any message. For phone calls, simply tell our team during a call or webemail https://activ8telemed.com/contact-us/ to be removed from our calling list.
Information Sharing
We do not sell your personal information. We may share data with trusted service providers who assist us (e.g., for platform hosting or customer support), as required by law, or with your explicit consent. No mobile information or opt-in consent data will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We use industry-standard encryption, access controls, and other safeguards to protect your information, including compliance with applicable privacy laws for health data.
Your Rights
You may request access, correction, or deletion of your data by webmail https://activ8telemed.com/contact-us/. We will respond within a reasonable time.
Changes to This Policy
We may update this policy and will post the new version here with the updated date. Continued use after changes means you accept the updates.
Contact Us
For questions about this Privacy Policy or your data:
Webmail: https://activ8telemed.com/contact-us/
Phone: (833) 310-1016
By using our services, you acknowledge that you have read and understand this Privacy Policy
Terms and Conditions
Welcome to Activ8 Telemed (“Activ8,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, telemedicine platform, mobile applications, and related services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
Description of Services
Activ8 specializes in functional and regenerative medicine. We provide holistic, root-cause-focused care for chronic pain, joint issues, athletic performance optimization, and other health concerns through convenient telemedicine consultations, treatment plans, and follow-up support — all from the comfort of your home. Our Services do not include emergency medical care.
Eligibility and User Accounts
You must be at least 18 years old (or the age of majority where you reside) and located in a jurisdiction where our telemedicine services are legally available. You are responsible for maintaining the confidentiality of your account login credentials and for all activity that occurs under your account.
Communications Consent
By providing your phone number or consenting via our website or forms, you expressly consent to receive SMS/text messages and phone calls from Activ8 for customer service, marketing of our functional and regenerative medicine programs, delivery notifications (virtual consultations, treatment plans, follow-ups), appointment reminders, and other service-related matters. Message and data rates may apply. You may opt out of SMS at any time by replying “STOP.” To stop phone calls, notify our team during a call or email privacy@activ8telemed.com. Calls may be recorded for quality, training, and compliance purposes.
Medical Disclaimer
The Services provide general information and telemedicine consultations but do not create a formal physician-patient relationship until confirmed by a licensed provider. Our content is not a substitute for professional medical advice, diagnosis, or treatment. In case of a medical emergency, contact your local emergency services immediately. Activ8 is not liable for any medical outcomes resulting from your use of the Services.
Intellectual Property
All content, logos, trademarks, and materials on the Services are owned by Activ8 or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute them without prior written consent.
User Conduct and Prohibited Activities
You agree not to use the Services for any unlawful purpose, to transmit harmful code, or to harass other users. You are solely responsible for the accuracy of information you provide.
Limitation of Liability and Disclaimer of Warranties
The Services are provided “as is” without warranties of any kind. To the fullest extent permitted by law, Activ8 shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability shall not exceed the amount you paid for the Services in the twelve (12) months preceding the claim.
Governing Law and Dispute Resolution
These Terms are governed by the laws of [insert your jurisdiction, e.g., Peru or the applicable U.S. state]. Any disputes shall be resolved exclusively in the courts located in [insert jurisdiction].
Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by posting the new version with the updated “Last Updated” date. Your continued use of the Services after the changes constitutes acceptance of the new Terms.
Contact Us
For questions about these Terms:
Webmail: https://activ8telemed.com/contact-us/
Phone: (833) 310-1016
By using our Services, you acknowledge that you have read, understood, and agree to these Terms of Service.
